How can we help?
Answers from a small team that actually uses these eSIMs on the road.
Common questions
How do I get started with an eSIM?
Can I use an eSIM and a physical SIM with the same number?
Can I reinstall an eSIM?
When is it safe to remove an eSIM from my phone?
What’s included in a regional bundle?
Can I have two phone numbers on one phone?
How do I check if my phone is eSIM-compatible?
Which iPhones support eSIM?
Phone models that don’t support eSIM
View more topics
Still stuck? A real person will help.
Message our team any time. Include your order number and phone model and we’ll sort it.