Pourquoi une erreur s’affiche-t-elle lors de l’installation de mon eSIM ?

If you’re encountering an error message while trying to install your eSIM, don’t worry — it’s usually something simple. Here are a few things to check:

• Mobile Network Connection: Make sure you’re connected to a stable mobile or Wi-Fi network during installation.
• Available eSIM Slots: Some devices have a limit on how many eSIMs can be stored. You may need to remove an old one to free up space.
• Previously Installed eSIM: If this eSIM has already been installed once, it can’t be reused. eSIMs are generally single-use only.

Still stuck? Reach out to our support team at help@mobiwonder.com and we’ll help you get sorted!

D’autres questions ? Envoyez-nous un e-mail

Envoyez votre demande à help@mobiwonder.com, veuillez inclure votre type d’appareil et votre numéro de commande.