{"id":55744,"date":"2025-06-18T13:51:42","date_gmt":"2025-06-18T17:51:42","guid":{"rendered":""},"modified":"2026-03-11T11:43:05","modified_gmt":"2026-03-11T15:43:05","slug":"why-am-i-seeing-an-error-when-installing-my-esim-fr","status":"publish","type":"post","link":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/","title":{"rendered":"Pourquoi une erreur s&rsquo;affiche-t-elle lors de l&rsquo;installation de mon eSIM ?"},"content":{"rendered":"\n<p>If you\u2019re encountering an error message while trying to install your eSIM, don\u2019t worry \u2014 it\u2019s usually something simple. Here are a few things to check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mobile Network Connection:<\/strong> Make sure you&rsquo;re connected to a stable mobile or Wi-Fi network during installation.<\/li>\n\n\n\n<li><strong>Available eSIM Slots:<\/strong> Some devices have a limit on how many eSIMs can be stored. You may need to remove an old one to free up space.<\/li>\n\n\n\n<li><strong>Previously Installed eSIM:<\/strong> If this eSIM has already been installed once, it can\u2019t be reused. eSIMs are generally single-use only.<\/li>\n<\/ul>\n\n\n\n<p>Still stuck? Reach out to our support team at <strong><a>help@stg-mobiwondercom-staging.kinsta.cloud<\/a><\/strong> and we\u2019ll help you get sorted!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\"\/>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-large-font-size wp-elements-310a5d9cb863d6c70dfede1f10ae9ec1\" style=\"padding-top:0;padding-bottom:0;font-style:normal;font-weight:700;letter-spacing:-1px\">D&rsquo;autres questions ? Envoyez-nous un e-mail<\/p>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-73ce57e7d2635566eb5a27665038a2e1\" style=\"font-style:normal;font-weight:400;letter-spacing:-1px\">Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure votre type d&rsquo;appareil et votre num\u00e9ro de commande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\"\/>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re encountering an error message while trying to install your eSIM, don\u2019t worry \u2014 it\u2019s usually something simple. Here are a few things to check: Still stuck? Reach out to our support team at help@stg-mobiwondercom-staging.kinsta.cloud and we\u2019ll help you get sorted! D&rsquo;autres questions ? Envoyez-nous un e-mail Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1167],"tags":[],"class_list":["post-55744","post","type-post","status-publish","format-standard","hentry","category-find_an_answer"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pourquoi une erreur s&#039;affiche-t-elle lors de l&#039;installation de mon eSIM ? - MobiWonder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pourquoi une erreur s&#039;affiche-t-elle lors de l&#039;installation de mon eSIM ? - MobiWonder\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re encountering an error message while trying to install your eSIM, don\u2019t worry \u2014 it\u2019s usually something simple. Here are a few things to check: Still stuck? Reach out to our support team at help@stg-mobiwondercom-staging.kinsta.cloud and we\u2019ll help you get sorted! D&rsquo;autres questions ? Envoyez-nous un e-mail Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\" \/>\n<meta property=\"og:site_name\" content=\"MobiWonder\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-18T17:51:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T15:43:05+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893\"},\"headline\":\"Pourquoi une erreur s&rsquo;affiche-t-elle lors de l&rsquo;installation de mon eSIM ?\",\"datePublished\":\"2025-06-18T17:51:42+00:00\",\"dateModified\":\"2026-03-11T15:43:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\"},\"wordCount\":150,\"articleSection\":[\"Find an Answer\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\",\"url\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\",\"name\":\"Pourquoi une erreur s'affiche-t-elle lors de l'installation de mon eSIM ? - MobiWonder\",\"isPartOf\":{\"@id\":\"https:\/\/mobiwonder.com\/fr\/#website\"},\"datePublished\":\"2025-06-18T17:51:42+00:00\",\"dateModified\":\"2026-03-11T15:43:05+00:00\",\"author\":{\"@id\":\"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893\"},\"breadcrumb\":{\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mobiwonder.com\/fr\/mobiwonder-com-2\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pourquoi une erreur s&#8217;affiche-t-elle lors de l&#8217;installation de mon eSIM ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/#website\",\"url\":\"https:\/\/mobiwonder.com\/fr\/\",\"name\":\"MobiWonder\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mobiwonder.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/cdd7b8c111d201d727c5013183b7fd8a454b316afbebb86e42ea7d1d6571d042?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/cdd7b8c111d201d727c5013183b7fd8a454b316afbebb86e42ea7d1d6571d042?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/mobiwonder.com\"],\"url\":\"https:\/\/mobiwonder.com\/fr\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pourquoi une erreur s'affiche-t-elle lors de l'installation de mon eSIM ? - MobiWonder","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/","og_locale":"fr_FR","og_type":"article","og_title":"Pourquoi une erreur s'affiche-t-elle lors de l'installation de mon eSIM ? - MobiWonder","og_description":"If you\u2019re encountering an error message while trying to install your eSIM, don\u2019t worry \u2014 it\u2019s usually something simple. Here are a few things to check: Still stuck? Reach out to our support team at help@stg-mobiwondercom-staging.kinsta.cloud and we\u2019ll help you get sorted! D&rsquo;autres questions ? Envoyez-nous un e-mail Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure [&hellip;]","og_url":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/","og_site_name":"MobiWonder","article_published_time":"2025-06-18T17:51:42+00:00","article_modified_time":"2026-03-11T15:43:05+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#article","isPartOf":{"@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/"},"author":{"name":"admin","@id":"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893"},"headline":"Pourquoi une erreur s&rsquo;affiche-t-elle lors de l&rsquo;installation de mon eSIM ?","datePublished":"2025-06-18T17:51:42+00:00","dateModified":"2026-03-11T15:43:05+00:00","mainEntityOfPage":{"@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/"},"wordCount":150,"articleSection":["Find an Answer"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/","url":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/","name":"Pourquoi une erreur s'affiche-t-elle lors de l'installation de mon eSIM ? - MobiWonder","isPartOf":{"@id":"https:\/\/mobiwonder.com\/fr\/#website"},"datePublished":"2025-06-18T17:51:42+00:00","dateModified":"2026-03-11T15:43:05+00:00","author":{"@id":"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893"},"breadcrumb":{"@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/troubleshooting\/find_an_answer\/why-am-i-seeing-an-error-when-installing-my-esim-fr\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mobiwonder.com\/fr\/mobiwonder-com-2\/"},{"@type":"ListItem","position":2,"name":"Pourquoi une erreur s&#8217;affiche-t-elle lors de l&#8217;installation de mon eSIM ?"}]},{"@type":"WebSite","@id":"https:\/\/mobiwonder.com\/fr\/#website","url":"https:\/\/mobiwonder.com\/fr\/","name":"MobiWonder","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mobiwonder.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/b5d4291f291d0780f056a7d10cd88893","name":"admin","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/mobiwonder.com\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/cdd7b8c111d201d727c5013183b7fd8a454b316afbebb86e42ea7d1d6571d042?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cdd7b8c111d201d727c5013183b7fd8a454b316afbebb86e42ea7d1d6571d042?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/mobiwonder.com"],"url":"https:\/\/mobiwonder.com\/fr\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/posts\/55744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/comments?post=55744"}],"version-history":[{"count":0,"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/posts\/55744\/revisions"}],"wp:attachment":[{"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/media?parent=55744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/categories?post=55744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobiwonder.com\/fr\/wp-json\/wp\/v2\/tags?post=55744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}