{"id":51640,"date":"2025-03-03T14:39:25","date_gmt":"2025-03-03T19:39:25","guid":{"rendered":"https:\/\/mobiwonder.com\/support-2\/"},"modified":"2026-03-11T08:38:54","modified_gmt":"2026-03-11T12:38:54","slug":"support","status":"publish","type":"page","link":"https:\/\/mobiwonder.com\/fr\/support\/","title":{"rendered":"Assistance"},"content":{"rendered":"\n<h2 class=\"gutenakitid-b7e88301-eb64-47bf-94ca-17685e5adf8c has-x-large-font-size wp-block-heading has-text-align-center has-x-large-font-size\" style=\"font-style:normal;font-weight:900;letter-spacing:-1px\">Comment pouvons-nous vous aider ?<\/h2>\n\n\n<p>    <form class=\"search-box\" action=\"https:\/\/mobiwonder.com\/fr\/\" method=\"get\">\n        <i class=\"fa-solid fa-magnifying-glass\"><\/i>\n\n        <input\n            type=\"text\"\n            name=\"s\"\n            placeholder=\"Tapez un sujet, une question ou un probl\u00e8me ici\"\n            required\n        >\n\n        <input type=\"hidden\" name=\"post_type\" value=\"post\">\n\n        <button type=\"submit\">\n            Rechercher        <\/button>\n    <\/form>\n    <\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-large-font-size wp-elements-f2a0ebe33cfd8bd875db614200694ffd\" style=\"font-style:normal;font-weight:700;letter-spacing:-1px\">Choisir une cat\u00e9gorie principale<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-f3c7fa73 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/getting-started-with-mobiwonder\/\"    class=\"wp-block-tiptip-hyperlink-group-block\" >\n<div class=\"wp-block-group has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e3daee;min-height:240px\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-86-1.png\" alt=\"\" class=\"wp-image-7992\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-a8eeeb8b08ab520e6a2f57e5570d50fd\" style=\"font-style:normal;font-weight:900;letter-spacing:0px\">Premiers pas avec MobiWonder<\/p>\n<\/div>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/plans_and_payments\/plans-and-payments\/\"    class=\"wp-block-tiptip-hyperlink-group-block\" >\n<div class=\"wp-block-group has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e3daee;min-height:240px\">\n\n<figure class=\"wp-block-image size-full is-style-default\"><span href=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-85-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-85-1.png\" alt=\"\" class=\"wp-image-7991\" style=\"object-fit:cover\"\/><\/span><\/figure>\n\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-a7914968699a1b60f616669f9253ec87\" style=\"font-style:normal;font-weight:900;letter-spacing:0px\">Forfaits et paiements<\/p>\n<\/div>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=\"https:\/\/mobiwonder.com\/fr\/newsroom\/troubleshooting\/\"    class=\"wp-block-tiptip-hyperlink-group-block\" >\n<div class=\"wp-block-group has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e3daee;min-height:240px\">\n\n<figure class=\"wp-block-image size-full is-style-default\"><span href=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-84.png\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-84.png\" alt=\"\" class=\"wp-image-7988\" style=\"object-fit:cover\"\/><\/span><\/figure>\n\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-14112315c96aa069b698cd89e84d5e2d\" style=\"font-style:normal;font-weight:900;letter-spacing:0px\">D\u00e9pannage<\/p>\n<\/div>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/faq\/frequently-asked-questions\/\"    class=\"wp-block-tiptip-hyperlink-group-block\" >\n<div class=\"wp-block-group has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e3daee;min-height:240px\">\n\n<figure class=\"wp-block-image size-full is-style-default\"><span href=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-83.png\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/mobiwonder.com\/wp-content\/uploads\/2025\/04\/Frame-83.png\" alt=\"\" class=\"wp-image-7986\" style=\"object-fit:cover\"\/><\/span><\/figure>\n\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-d71b6ed5bf94a0f91a884214ed01efb5\" style=\"font-style:normal;font-weight:900;letter-spacing:0px\">FAQ<\/p>\n<\/div>\n<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-large-font-size wp-elements-222ce314c6c84ea8485c1da94f10d089\" style=\"font-style:normal;font-weight:700;letter-spacing:-1px\">Sujets courants<\/p>\n\n\n\n<div class=\"gutenakitid-a21f9701-246c-483d-b0a4-5e40f84e029c  wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-572542b5 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-55724 post type-post status-publish format-standard hentry category-using_mobiwonder_esim-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/using_mobiwonder_esim-fr\/post-sample-17-fr\/\" target=\"_self\" >Puis-je utiliser \u00e0 la fois une eSIM et une SIM physique avec le m\u00eame num\u00e9ro ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55723 post type-post status-publish format-standard hentry category-using_mobiwonder_esim-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/using_mobiwonder_esim-fr\/post-sample-16-fr\/\" target=\"_self\" >Puis-je r\u00e9installer une eSIM ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55721 post type-post status-publish format-standard hentry category-using_mobiwonder_esim-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/using_mobiwonder_esim-fr\/post-sample-15-fr\/\" target=\"_self\" >Quand est-il s\u00fbr de retirer les eSIM de mon appareil ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55722 post type-post status-publish format-standard hentry category-setting_up-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/setting_up-fr\/post-sample-14-fr\/\" target=\"_self\" >Que comprennent les forfaits r\u00e9gionaux de MobiWonder ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55720 post type-post status-publish format-standard hentry category-setting_up-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/setting_up-fr\/post-sample-13-fr\/\" target=\"_self\" >Comment d\u00e9marrer avec une eSIM ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55719 post type-post status-publish format-standard hentry category-setting_up-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/setting_up-fr\/post-sample-12-fr\/\" target=\"_self\" >Peut-on avoir deux num\u00e9ros de t\u00e9l\u00e9phone sur un seul t\u00e9l\u00e9phone ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55718 post type-post status-publish format-standard hentry category-device_compatibility-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/device_compatibility-fr\/post-sample-11-fr\/\" target=\"_self\" >Mod\u00e8les de t\u00e9l\u00e9phones non compatibles<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55716 post type-post status-publish format-standard hentry category-device_compatibility-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/device_compatibility-fr\/post-sample-10-fr\/\" target=\"_self\" >Comment v\u00e9rifier si mon appareil est compatible eSIM<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55717 post type-post status-publish format-standard hentry category-device_compatibility-fr\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/device_compatibility-fr\/post-sample-09-fr\/\" target=\"_self\" >Quels iPhones prennent en charge les eSIM ?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-55715 post type-post status-publish format-standard hentry category-setting_up-fr tag-setting-up\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-cyan-bluish-gray-border-color is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-3a826ef4 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;min-height:195px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-29dd1624 wp-block-group-is-layout-flex\" style=\"border-radius:15px;background-color:#e8f6f3;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><div style=\"font-style:normal;font-weight:700\" class=\"taxonomy-post_tag has-link-color wp-elements-757b9ff1fc148fe5703548d9161a666f wp-block-post-terms has-text-color has-black-color has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/tag\/setting-up\/\" rel=\"tag\">Setting up<\/a><\/div><\/div>\n\n\n<h2 style=\"font-style:normal;font-weight:300;line-height:1.5;\" class=\"wp-block-post-title has-medium-font-size\"><a href=\"https:\/\/mobiwonder.com\/fr\/mobiwonder_help_center\/getting_started_with_mobiwonder\/setting_up-fr\/post-sample-08-fr\/\" target=\"_self\" >Comment se connecter \u00e0 un compte MobiWonder<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-buttons has-custom-font-size has-medium-font-size is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-palette-color-8-background-color has-text-color has-background has-link-color has-border-color has-inter-font-family has-custom-font-size wp-element-button\" style=\"border-color:#14a586;border-radius:55px;color:#14a586;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--50);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.156), 16px);font-style:normal;font-weight:600\">Voir plus de sujets<\/a><\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"ajax-load-more\" class=\"ajax-load-more-wrap white\"  data-alm-id=\"\" data-canonical-url=\"https:\/\/mobiwonder.com\/fr\/support\/\" data-slug=\"support\" data-post-id=\"51640\"  data-localized=\"ajax_load_more_vars\" data-alm-object=\"ajax_load_more\"><ul aria-live=\"polite\" aria-atomic=\"true\" class=\"alm-listing alm-ajax\" data-container-type=\"ul\" data-loading-style=\"white\" data-repeater=\"default\" data-post-type=\"post\" data-category=\"device_compatibility,setting_up,using_mobiwonder_esim\" data-meta-key=\"post_views_count\" data-order=\"DESC\" data-orderby=\"meta_value_num\" data-offset=\"0\" data-posts-per-page=\"6\" data-lang=\"fr\" data-scroll=\"false\" data-button-label=\"Voir plus de sujets\" data-prev-button-label=\"Load Previous\"><\/ul><div class=\"alm-btn-wrap\" data-rel=\"ajax-load-more\"><button class=\"alm-load-more-btn\" type=\"button\">Voir plus de sujets<\/button><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-large-font-size wp-elements-844cf8fc21ef054328be3951dfe1eb1f\" style=\"font-style:normal;font-weight:700;letter-spacing:-1px\">D&rsquo;autres questions ? Envoyez-nous un e-mail<\/p>\n\n\n\n<p class=\"has-text-align-center has-palette-color-4-color has-text-color has-link-color has-medium-font-size wp-elements-c3ab22bfefc6c4d78283894da615a8fa\" style=\"font-style:normal;font-weight:400;letter-spacing:-1px\">Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure votre type d&rsquo;appareil et votre num\u00e9ro de commande.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Comment pouvons-nous vous aider ? Choisir une cat\u00e9gorie principale Sujets courants D&rsquo;autres questions ? Envoyez-nous un e-mail Envoyez votre demande \u00e0 help@stg-mobiwondercom-staging.kinsta.cloud, veuillez inclure votre type d&rsquo;appareil et votre num\u00e9ro de commande.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-51640","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance - MobiWonder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mobiwonder.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance - MobiWonder\" \/>\n<meta property=\"og:description\" content=\"Comment pouvons-nous vous aider ? 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