Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bangladesh
Barbados
Belarus
Belgium
Bermuda
Bosnia and Herzegovina
Brazil
British Virgin Islands
Brunei
Bulgaria
Cambodia
Cameroon
Canada
Cayman Islands
Centrafrique
Chile
China
Colombia
Costa Rica
Croatia
Curacao
Cyprus
Czech Republic
Democratic Republic of Congo
Denmark
Dominica
Dominica Republic
Ecuador
Egypt
El Salvador
Estonia
Faroe Islands
Fiji
Finland
France
French Guiana
Georgia
Germany
Ghana
Gibraltar
Greece
Grenada
Guadeloupe
Guam
Guatemala
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzatan
Laos
Latvia
Liberia
Lithuania
Luxembourg
Macao
Madagascar
Mainland China
Malawi
Malaysia
Malta
Martinique
Mauritius
Mexico
Moldova
Mongolia
Montenegro
Morocco
Mozambique
Nepal
Netherlands
New Zealand
Nicaragua
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Rwanda
Saudi Arabia
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Kitts/Nevis
St. Lucia
St. Vincent
Sudan
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turks and Caicos
UAE
Uganda
Ukraine
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Vietnam
Yemen
ZambiaHow does MobiWonder's eSIM work
Step 1
Choose a Destination
Purchase data plan in the country or region where you need connectivity.
Step 2
Redeem your eSIM
Enter the serial number emailed to you to access your eSIM QR code.
Step 3
Activate eSIM
Add the eSIM to your device by scanning the QR code or enter the activation code.
Frequently Asked Questions (FAQs)
How to download eSIM after purchase?
System will send you the QR code to download eSIM through the email you provided.
How to do if I didn’t receive the QR code to download eSIM?
Please contact our Customer Service through +852 39756662 / or send email to cs@cmlink.com to resend the QR code.
Can I download eSIM profile to different handset?
No, each eSIM can only download in one handset.
Why cannot "Add Data Plan" after scanned QR code?
Please ensure the handset is connected to WiFi and retry.
How to switch the mobile date to eSIM?
Please check the Mobile Data is turned on, then select "Mobile Data - Data Plans - Turn On This Line". If the problem still persists, please contact our Customer Service team.
How to check ICCID?
If the Mobile Data is turned on, please check the ICCID in "General - About - ESIM".
I already activated the eSIM, but the handset cannot connect to mobile data, what can I do?
Please restart your handset or upgrade the iOS version to retry.
Why I cannot share hotspot with eSIM?
Due to different handset version, if you face hotspot sharing issue with your eSIM, please follow below steps:
- Ensure your phone is not a contract or locked phone
- Switch off the VPN
- Switch on the data roaming
- Set the eSIM as primary
- Ensure the iOS latest version is installed
- Use a physical SIM to connect to Internet, then switch on the personal hotspot function, then switch to connect Internet using eSIM. Please retry several times and restart handset.
- If the problem still persists, please contact our Customer Service team.