My eSIM Was Working, But Now I’ve Lost Internet—What Should I Do?

If your eSIM was receiving data service but suddenly stopped, here are a few things to check:

• Data Limit Reached: You may have used up your data allowance.
• Poor Network Coverage: You could be in an area with weak or no signal.

To quickly troubleshoot:

• Try toggling Airplane Mode on, wait 15 seconds, then turn it off
• Or restart your device to refresh the connection

Have other questions? Email us

Send your inquiry to help@stg-mobiwondercom-staging.kinsta.cloud, please include your device type and order number.